Monday, September 15th 2025
I felt like Angela understood all my concerns and she got back to me quickly each time I called her, even when she was out of the office. I was comfortable talking with her like a member of my family. I would use her for any vacation planning from now on.
–Diane S.
Thursday, September 11th 2025
She always on contact with us and she responded unmediated
–Maria V.
Wednesday, September 3rd 2025
Angela is terrific!
–Gregory O.
Tuesday, August 26th 2025
Great trip. Lori was always available for a quick question . She helped book our hotel too. Nice hotel centrally located
–Rick G.
Tuesday, August 19th 2025
Our trip went perfectly. Lori was able to book all our excursions and arrange for transportation for our group. We had a group of 13 and everyone had a super experience. We are so thankful for Lori’s help and expertise. We are ready for our next cruise.
–Lisa M.
Monday, July 21st 2025
We had a fantastic trip for our first cruise ever, and to Alaska. The port stops were fantastic and we lucked out with really good weather to make the entire trip extra special and memorable! Booking with Cruise Planners was effortless and made everything a breeze, took all of the worry out of our vacation. 
We had a fantastic trip for our first cruise ever, and to Alaska. The port stops were fantastic and we lucked out with really good weather to make the entire trip extra special and memorable! Booking with Cruise Planners was effortless and made… 
–Ryan G.
Monday, June 9th 2025
Lori has been great! Very responsive and informative. Felt comfortable asking questions and knowing that I would get an honest, quick response.
–Katie S.
Tuesday, June 3rd 2025
Angela is amazing.
–Brian D.
Monday, May 26th 2025
We enjoyed our trip. It was very special and stress free!! Angela Robinette was very helpful, friendly and knowledgeable. She was very easy to work with and helped us plan an amazing trip!!!
–Paula V.
Thursday, January 23rd 2025
Booking our latest cruise with Angela made the entire process smooth from start to finish. She was always there to answer our questions and help us choose the best cruise for the time we had off in mid January this year. She was available by phone, text and email and was right on top of things offering suggestions for dining, activities, excursions and even packing! I highly recommend Angela and Cruise Planners! Booking our latest cruise with Angela made the entire process smooth from start to finish. She was always there to answer our questions and help us choose the best cruise for the time we had off in mid January this year. She was available by phone, text… –Kelly O.
Wednesday, January 22nd 2025
Another smooth trip well planned ! It is our fifth time using Cruise Planners and we have had a great experience each time! Great communication and wonderful details given prior to each trip. Thank you, Rick & Lori !
–Meagan M.
Sunday, January 19th 2025
Angela was amazing at finding the best trip that fit me and my family
–Chimbuoyim E.
Sunday, January 5th 2025
Rick helped me plan a family cruise for children, grandchildren and a great-grandson. We needed the dates to work for one of my grandchildren who is a teacher, as she would be on break. He answered all questions and concerns promptly no matter the time of day. All our rooms were in the same area, we had gratuity, wifi and drink perks, and he went out of his way and found extra benefits (OBC) for all. Sent timely reminders and information about excursions. This is the second time I have used Rick and he is always prompt, professional and so very helpful and goes above and beyond for his client. Rick helped me plan a family cruise for children, grandchildren and a great-grandson. We needed the dates to work for one of my grandchildren who is a teacher, as she would be on break. He answered all questions and concerns promptly no matter the time… –Margaret M.
Monday, December 2nd 2024
It was a fantastic trip! Great job with all the arrangements and your advice !
–Michele K.
Monday, November 25th 2024
even though we have cruised several times the reminders from Lori was helpful. Lori is always just a phone call away for questions
–Rick G.
Monday, September 30th 2024
Lori, you planned an incredible trip. I will definitely use you again in the future and refer you! The resort was beautiful.
–Lauren T.
Monday, September 9th 2024
You guys do a great job!
–Teresa M.
Monday, September 9th 2024
Best travel agent I have ever used. They took care of everything, followed up, and answered any questions that we had before departing. Definitely plan to use them again for future trips. Thanks !
–Robert M.
Tuesday, September 3rd 2024
Rick & Lori Kates both checked in the day of travel to make sure we knew exactly where to go and what to do for our cruise. Best customer service ever! Already booked another trip with them for 2025 to Greece!
–Rami K.
Wednesday, August 7th 2024
we have really enjoyed your service and youve taken the hard part of traveling off of our todo list.
–Lisa M.
Monday, July 29th 2024
Rick Kates' service was excellent!
–Alan F.
Monday, June 17th 2024
What a lovely trip! The Grand Wailea was nothing short of spectacular! Just like we remembered.
The Grand Hyatt was equally as grand! (no pun intended). Thank you so much for all your help in planning this trip ( a FEW times!). :)
The Beatman family
Tuesday, March 19th 2024
Our 4 night Royal Carribean cruise was fantastic. The Allure of the Sea offered everything and more for our college kids spring break. We especially enjoyed all of “adults only” areas on the ship and at Coca Cay Hideaway Beach. The food, drinks, service and entertainment on board the ship far exceeded our expectations.
Thank you Rick for taking great care to ensure that everything went perfectly. Our 4 night Royal Carribean cruise was fantastic. The Allure of the Sea offered everything and more for our college kids spring break. We especially enjoyed all of “adults only” areas on the ship and at Coca Cay Hideaway Beach. The food, drinks,…
Monday, March 4th 2024
Once again, Rick recommended the perfect resort for us! I highly recommend reaching out to him for all your travel needs!
Monday, September 18th 2023
We took an Alaskan cruise in September for our 33rd wedding anniversary. Rick booked our trip on the Celebrity Solstice. The cruise line was great. Food, drinks, and staff were awesome. Rick was very responsive and ensured we had all the details needed for our trip and made it stress free. It was one of the best trips we’ve been on. We took an Alaskan cruise in September for our 33rd wedding anniversary. Rick booked our trip on the Celebrity Solstice. The cruise line was great. Food, drinks, and staff were awesome. Rick was very responsive and ensured we had all the details… –Shonya A.
Wednesday, July 12th 2023
Great trip
Monday, June 12th 2023
Rick was thorough, knowledgeable and helpful.
Wednesday, June 7th 2023
We truly enjoyed our Alaskan cruise. Everything was perfect. We truly appreciate all your help in planning. You made palnning so much eaiser. You'll be hearing from us again! Thanks again.
Friday, April 14th 2023
We were fully aware that is was a Spring Break week and that the boat would be at max capacity, but staff onboard were so friendly and there was so much to do on the boat! We had a group of 12 and thanks to our Cruise Planners agent Rick, everything went smoothly from start to finish! I highly recommend working with them! We were fully aware that is was a Spring Break week and that the boat would be at max capacity, but staff onboard were so friendly and there was so much to do on the boat! We had a group of 12 and thanks to our Cruise Planners agent Rick, everything…
Saturday, March 25th 2023
Lori and Rick were amazing and so helpful in helping us select the best cruise. They also found us the best deals available and made it very affordable. They took the time to answer all our questions and were with us every step of the way. I recommend them to anyone looking to book an adventure! Lori and Rick were amazing and so helpful in helping us select the best cruise. They also found us the best deals available and made it very affordable. They took the time to answer all our questions and were with us every step of the way. I recommend…
Monday, February 13th 2023
Rick was exceptional. He prepared us for all possibilities. He was responsive and super helpful. I have already shared his contact info with friends.
Monday, October 10th 2022
Rick was amazing. He took care of all my needs and was very polite and professional. I would recommend Rick Kates to anybody who is looking to travel!
–Chad P.
Tuesday, August 9th 2022
Rick and Lori did a superior job helping us plan and prepare for our trip. They took care of so many of the details that were important to us and took a lot of the stress of planning off of us, allowing us to focus on the fun of the trip. They listened to our wants/must-haves/must-do's and did a great job of recommending different venues and activities. Rick and Lori helped us to secure perks and rates we would not have otherwise had access to that really enhanced the experience while we traveled, and they helped us through a snag with our airline at an insane hour of the morning with grace and patience. Rick and Lori did a superior job helping us plan and prepare for our trip. They took care of so many of the details that were important to us and took a lot of the stress of planning off of us, allowing us to focus on the fun of the trip. They listened…
Thursday, June 9th 2022
Rick was a great help from the start. We were traveling to Mexico with individuals flying out of different states. He recommended the Valentin Imperial which was amazing and arranged the flights and the transportation to and from the resort. We had some issues in the beginning with out outgoing flight. Even though Rick was out of the country he responded to our texts and we eventually made it to Mexico. We had a great time and I will book other trips through Rick. Rick was a great help from the start. We were traveling to Mexico with individuals flying out of different states. He recommended the Valentin Imperial which was amazing and arranged the flights and the transportation to and from the resort. We had… –Shonya A.
Sunday, June 5th 2022
Lori was so willing to answer any questions we had and did a wonderful job planning our trip.
Monday, May 16th 2022
Rick and Lori have perfect communication, detail oriented and took the stress out it all so we could relaaaaaxxxxxe!!! And that’s just what we did. So if you are looking for a TRUSTED travel advisor look no further.
Monday, March 14th 2022
We loved our Honeymoon, the trip was fantastic! Thank you so much for helping us set it all up.
Monday, February 21st 2022
Lori went above and beyond to answer all of my questions, before and during our trip! She made excellent suggestions for shore excursions and our trip was perfect!
Monday, October 4th 2021
Lori did a great job. From helping us find the right resort to the tips in traveling to Mexico, our entire trip was easy and relaxing.
–Amy S.
Monday, August 16th 2021
Rick picked the perfect spot for a family vacation. He set it up down to every last detail. He provided constant communication and guidance. I would recommend Rick to everyone.
–Todd Z.
Monday, August 9th 2021
The transfers, hotel, amenities, food, and excursions were top notch. Clean rooms, great activities and friendly staff made for an awesome trip.
Thursday, July 29th 2021
We have now completed two trips we've booked with Lori and Rick and I can't imagine booking through anyone else ever again. We had what seemed like a very short list of "wants", but after a couple of conversations, we quickly realized there were amenities and questions we would have never considered without contacting professionals. Rick and Lori were thorough and thoughtful from the beginning to the end. They were constantly available and were great resources to bounce ideas off of. But the best part - one of the two trips we booked was a family trip to Mexico at an amazing price - they ended up saving us even more money after we booked because the price had dropped! Lori and Rick could have easily booked us and moved on, but the constant searching for a better price, a better flight, is something you will not find with other agents. Save yourself time and money and contact Lori and Rick. Five Stars. We have now completed two trips we've booked with Lori and Rick and I can't imagine booking through anyone else ever again. We had what seemed like a very short list of "wants", but after a couple of conversations, we quickly realized there were… –Aaron H.
Saturday, July 17th 2021
Rick was incredible in helping us plan this vacation. He worked out every detail and was key to us experiencing a perfect week at Secrets St. Martin. We highly recommend both! If you are looking for someone to help plan your next adventure look no further Rick is your guy! Rick was incredible in helping us plan this vacation. He worked out every detail and was key to us experiencing a perfect week at Secrets St. Martin. We highly recommend both! If you are looking for someone to help plan your next adventure look no… –Tom P.
Monday, April 19th 2021
Lori Kates was absolutely amazing helping me plan my trip! I told her exactly what I was looking for and she found exactly that while saving me over $2,000! Hands down will not be using anyone except for Lori moving forward. By far exceeded my expectations!! Lori Kates was absolutely amazing helping me plan my trip! I told her exactly what I was looking for and she found exactly that while saving me over $2,000! Hands down will not be using anyone except for Lori moving forward. By far exceeded my… –Nick C.
Wednesday, April 14th 2021
Cruise Planners, Rick and Lori Kates planned the perfect vacation, fantastic resort, great price! Thank you for paying close attention to details. Travel made easy.
–Tracy R.
Tuesday, February 23rd 2021
Lori and Rick are awesome. We had issues with booking our Cancun wedding with a different vendor. Lori and Rick were able to save us $3,000. This is huge especially for a wedding! They have been very quick and responsive on every question or concern we have had. They have made our experience the absolute best! Highly recommend Lori and Rick are awesome. We had issues with booking our Cancun wedding with a different vendor. Lori and Rick were able to save us $3,000. This is huge especially for a wedding! They have been very quick and responsive on every question or concern we… –Meagan M.
Monday, February 15th 2021
Lori is amazing! Thank you for making my booking so smooth
–Emma N.
Tuesday, October 20th 2020
Rick did a great job finding us a great vacation destination. He always kept us informed and was easy to get in contact with for any questions. We will definitely be booking through him again!
–Sean M.
